Human Resources Performance Improvements

Description:

The objective of this course is to provide a piece of detailed information about the concepts and tools that could be applied to enhance human resources practices. Generally, a performance improvement plan can be defined as a plan which determines issues about enhancement and modification. In addition, this course also develops and designs an approach to modify and to improve those issues to enhance a company’s overall performance and profitability.

Objectives:

• Identify the sources and introduce main human resources performance improvement plans
• Gain the ability to perform analysis models
• Learn how to assess the effect of applied and implemented solutions
• Develop and plan a strategy for that select solutions to address the root causes of performance gaps
• Identify and apply standard practices and relationships engaged in by performance consultants

Participants:

• Human Resource Managers
• HR planning experts
• Training & Development Managers
• Team leaders
• Supervisors and team members

Human Resources Management

Description:

This course attendees will be able to understand the main aspects of human resources management and its related strategies, policies and frameworks, in addition, to effectively apply the required leadership and motivation skills in the workplace environment.

Objectives:

• Get a better and clear understanding of the main concepts and functions of human resources management
• Identify and apply successful strategies to attract and keep skilful talents
• Review the best practices in performance management and compensation creation processes
• Anticipate and prepare an appropriate action plan for any potential problems and issues
• Successfully perform the recruitment and selection process
• Conduct correct training at the correct place
• Take important steps such as dismissal, penalties and rewards within a legal frame

Participants:

• HR practitioners
• HR management professionals
• HR planning experts
• Managers and supervisors

Job Analysis and Job Description Techniques

Description:

The objectives of this course include explaining the development and designing job roles, responsibilities and functional requirements to achieve the company’s strategic goals and objectives. The HR department is responsible for linking job profiles/descriptions with the organization strategic goals. 

Objectives:

• Learn various types of job analysis techniques
• Gain the ability and expertise to write competency-based job descriptions
• Define and understand competencies in relation to their concepts and applications in the workplace
• Identify and learn the importance of job descriptions in the human resources field
• Gain the ability to write job descriptions to cover all needs and requirements of human resources

Participants:

• HR managers
• HR planning experts
• Job analysis/job description experts
• Supervisors
• Executives

Employee Engagement and Motivation

Description:

This course outlines recent concepts and techniques related to employee engagement. These modern concepts include pay cuts, redundancies, employee engagement and motivation.  Companies and business have to keep employees engagement levels very high in order to achieve their goals and objectives.

Objectives:

• Understand the benefits and effects of employee engagement on the organization
• Learn how to assess the engagement level of an employee in the company
• Plan, design, manage, and assess data obtained from engagement surveys
• Develop and plan the required change initiatives

Participants:

• HR professionals
• Finance department managers
• Managers
• Supervisors
• Business owners
• Top management for small and medium enterprises

Organization and Workforce Planning

Description:

This course is designed to give participants the important and most needed skills in the operation and workforce planning industry. These skills include defining the number of highly skilled and qualified employees recruited to the company, recruiting new qualified employees or providing training sessions for the current employees. By applying these concepts any company will make sure that they have the suitably skilled professionals to achieve the current and future performance targets and profitability. 

Objectives:

• Develop and introduce a common language and working definition of organization
• Gain a better understanding of the components, timelines, roles, and responsibilities
• Recognize the major requirements and talent factors that support workforce planning
• Identify the contribution of human resources planning to the strategic plan of the company
• Introduce and apply the economic concepts of demand and supply in the labour market
• Learn how to develop workforce solutions

Participants:

• HR planning specialists
• Managers and supervisors
• Team leaders and team members
• Anyone related to managing teams or individuals Employees 

Fundamentals of Human Resources

Description:

This course defines and introduces the roles, operational functions and technical responsibilities of HR professionals and managers. This course also helps participants to design and apply an action plan in their companies.

Objectives:

• Explain the roles of HR professionals and their valuable contribution to the company’s success
• Identify and apply successful strategies to attract and keep skilful talents
• Review the best practices in performance management and compensation creation processes
• Anticipate and prepare an appropriate action plan for any potential problems and issues

Participants:

• HR practitioners
• Non-HR practitioners
• Anyone involved in HR planning

Organizing Multi-Shifts Operations

Description:

This course provides assistance in developing and designing workloads and schedules. For some companies its necessary to work 24/7 to ensure service provision to their clients while other companies select the multi-shifts work schedule to best utilize their assets and increase profitability. This course introduces work options and discusses the advantages and disadvantages of applying them.

Objectives:

• Develop and monitor a multi-shift operation schedule
• Maintain the spirit of the company’s employees and work performance at a high level
• Address the issues of work exhaustion and overburden
• Design and apply a proper and non-exhaustive multi-shifts operation schedules
• Enhance and improve employee’s communication especially during night shifts

Participants:

• HR officers
• Multi shifts operations and organization professionals
• Managers and executives
• Businessmen

Compensation and Benefits Management

Description:

This course introduces the Certified Compensation Professional (CCP) as proof of experience and excellence in all compensation and benefits aspects. This certificate allows its holder to apply his vast knowledge and expertise in planning, managing, monitoring and evaluating compensation programs to attract, encourage and maintain brilliant and skilful employees who can take an active and successful role in the company’s success.

Objectives:

• Explain the significance of compensation and its effective role in human resources management
• Develop and plan a comprehensive compensation system
• Understand the advantages of job evaluation and selecting a proper system
• Gain the abilities and skills to assess and provide guidance on regional compensation methods
• Identify the major components in a compensation survey

Participants:

• HR generalists
• HR managers
• Compensation and benefits field experts
• Managers

Collective Bargaining Agreement

Description:

Participants in this course will be aware of the civil rights laws that regulate and govern the relationship between employers and their respective trade unions (as representatives of the employees). This course explains problem-solving and dispute resolution techniques in occupational settings to build a healthy cooperative working environment. 

Objectives:

• Enhance the efficiency and performance of the workforce
• Avoid and restrain from imposing arbitrary action
• Preserve and maintain workers and employees rights
• Resolve conflicts and dispute in an amicable way
• Establish and maintain good communication channels between employees and employers 

Participants:

• HR officers 
• Trade unions members
• Managers
• Business people

Recruitment and Development Planning

Description:

The aim of this course is to give participants the skills and tools to prepare and conduct effective interviews. Recruitment planning concerns with applying successful tools in recruitment and employees selection to build a strong team for the company.

Objectives:

• Prepare and develop the selection criteria to ensure the recruitment of the best employees
• Characterize prsospective employees and candidates 
• Explain the importance of applying a range of selection criteria  
• Gain a better understanding of the legal, social and political aspects of recruitment and selection processes
• Design and develop a custom-made personal development plan

Participants:

• HR specialists and planners
• Recruitment professionals
• Supervisors
• Executives and managers

Labor Relations: Managing in a Unionized Environment

Description:

This course explains the concept of labour relations or industrial relations. It is the interaction system between employees and their supervisors. This course allows attendees to develop direct and indirect communication channels to create a cooperative working environment in addition to occupational relationships between an employee and his manager or employer. 

Objectives:

• Explain the term of labour relations and its scope 
• Gain a better understanding of the emphasis on effective employee relations
• Revise and check roles and responsibilities included in the labour relation system  
• Gain the ability to build cooperative relations with the union
• Master the skill of dealing with difficult and unusual situations 

Participants:

• Human Resources managers
• Managers and supervisors
• Labor Relations Specialists
• Directors and Board Members
• Administrators
• Negotiations team members