Management Skills

Description:

As part of this course, attendees will know how to set achievable goals, plan their work, know the importance of being result-oriented and enhance interpersonal skills.

Objectives:

• Know how to set effective and smart goals and to recognize urgent tasks
• Understand the importance and impact of developing daily work plans   
• Understand the importance and effects of interpersonal skills
• Understand and apply power authorization and delegation techniques

Participants:

• Executives
• Managers
• Supervisors
• Anyone involved in the management

Transformational Leadership and Change Management

Description:

This course connects change theory, techniques and strategies with practical real-life experience. It also explains the role, competencies and behaviours of the transformational leader in change management. Transformational leadership means to influence others to achieve results, manage drastic change internally and externally in the organization and build bench strength while change management is related to managing organizational change in a people-oriented manner.

Objectives:

• Understand various models of change management and know when and how to use them
• Understand the importance of transformational leadership and change management for managers
• Be familiar with terms as manager, leader, transformational leader and change management 
• Understand and connect ethics and values with the transformational leadership and change management
• Understand the characteristics and skills related to transformational leadership and change management
• Understand how to transform managers into transformational leaders

Participants:

• Team leaders 
• Supervisors
• Managers
• Executives
• Anyone interested in change management

Corporate Governance

Description:

This course introduces the recent and up to date best practices in corporate governance such as the new role of board committees and directors, responsibilities and powers in order to successfully apply governance to the daily operations of the company. The course will also discuss the difficulties in applying corporate governance best-practice in rising markets in addition to special requirements of banks and financial institutions.

Objectives:

• Understand and learn about the concept of corporate governance
• Gain the ability to apply governance directives in the management of the institution
• Understanding how to structure board committees, corporate policies and procedures in compliance with international needs
• Improve corporate governance and procedure to increase the financial benefits to the company

Participants:

• Directors & board members
• Audit Committee members
• Corporate counsel
• Senior company management
• Investors and fund managers
• Regulators
• Lawyers & legislators
• Company secretaries
• Governance professionals

Effective Strategies for Team Building & Team Management

Description:

As part of this course, participants will be introduced to the core principles and skills of team building and management. These skills include various individual roles, number of communication methods and problem-solving techniques to help them understand the relationships between team members and how to maintain it in a healthy and cooperative way. 

Objectives:

• Understand the importance of well-qualified team members in the company’s success
• Gain the ability to understand individuals differences and how to build and maintain unity between team members
• Get acquainted with different conflict resolutions techniques
• Apply and use motivation methods to encourage team members 
• Enhance and improve communication channels between team members

Participants:

• Team leaders/managers
• Team members
• Project managers
• Executives
• Supervisors

Knowledge Management

Description:

This course will introduce several concepts and modern theories of knowledge management (KM) such as intellectual capital concept and how to develop and apply them in organizations. Participants will be able to implement several skills including literature search, analytical skills, application of theory to real-life situations, teamwork, motivation and interpersonal skills.

Objectives:

• Explore the different conceptualisations of organizational learning
• Explain how knowledge management systems can assist various organizations
• Understand the nature of organizational culture
• Understand effective ways of implementing knowledge management initiatives
• Explain the characteristics of the notion of intellectual capital from a historic perspective
• Contrast differing frameworks and conceptions of intellectual capital

Participants:

• Executives
• Managers
• Supervisors
• Anyone involved in knowledge management

Time and Priority Management

Description:

In this course, attendees will know how to take more control of their schedules by effectively organizing and prioritizing tasks and people.  Successful people constantly apply their management skills and techniques in order to keep professional and personal productivity at high levels. Effective time and priority management are crucially important to achieve professional and personal success.

Objectives:

• Learn more about and value the time and time management
• Understand how to manage time effectively and avoid time-wasting activities
• Get a better understanding of goals and time management

Participants:

• Projects planners
• Executives
• Managers
• Supervisors
• Anyone involved in time management

Management in Crises and Difficult Situations

Description:

This course is designed to assist site leaders in their responsibilities in crises management, prevention and responses planning. Emergency planning aims at ensuring the safety of the organization in times of crises and difficult situations.

Objectives:

• Gain a detailed knowledge about the main aspects of strategic crisis management
• Get the ability and skills of predicting incidents and crises
• Follow detailed and step-by-step guidance to validate plans
• Learn how to prevent mismanagement and any deterioration to the situation
• Generate ownership and responsibility by all stakeholders to ensure the efficient and effective organization responds

Participants:

• Emergency response teams
• Emergency and crisis management professionals
• Site leaders
• Executives
• Managers

Leadership for Creativity and Performance

Description:

This course educates participants on how to lead, manage and guide their teams and companies. This course also introduces the role of a leader, core leadership skills and train attendees to be good leaders in their community and business settings. 

Objectives:

• Understand leadership attributes and how to be a good leader
• Learn about the responsibilities of a leader
• Gain the ability to incorporate leadership functions into the leadership skills
• Gain the ability and expertise to lead at a strategic level and encourage leaders in the company

Participants:

• Managers 
• Supervisors
• Team leaders
• Employees
• Anyone interested to build his leadership qualities

Analytical and Critical Thinking Skills

Description:

In this course attendees will learn how to trust their instincts and listen to their intuitions. They will be able to practice critical thinking and analysis naturally and subconsciously. Also they will master the skill of reaching a sensible conclusions out of the data they managed to save time and money spent on useless overthinking. 

Objectives:

• Assess, analyse and interpret data and make conclusions 
• Perform analytical thinking habitually and naturally
• Learn the logical sequence of events and activities
• Master the skills the techniques of analytical and critical thinking 

Participants:

• Business professionals 
• Decision-makers 
• Problem-solving experts
• Executive officers
• Managers 
•  

Strategic Management and Leadership Skills

Description:

This course explains the development of organizational strategy through implementing management strategies to establish a sustainable organization as well as assessing and refining essential leadership skills. In addition, it gives leaders several tools and practical techniques to influence others by implementing a concrete vision through a results-oriented approach.

Objectives:

• Get an in-depth understanding of the basic analytical tools used in strategy formulation
• Gain better insight into the best practices in strategy formulation and implementation
• Be familiar with several methods and approaches for analyzing strategic problems
• Understand the application of the strategic analysis tools to the problems and issues 
• Apply strategic thinking skills and tools to improve decision making quality

Participants:

• Senior Managers
• Project Managers
• Mid Level Managers
• Executive Level Managers
• HR Executives

Business Process Modelling

Description:

The goal of this teaching session is to define the best practices in business process modelling. Participants will learn in-depth knowledge and practical tools for modelling business processes and continuously improve it.  Business process modelling is a structural representation used to define a specific flow of processes in a particular business. Business processes analysis is an important element for companies looking to enhance their performance and increase the success rate.

Objectives:

• Get a better understanding of business processes and their components
• Apply and implement process analysis concepts and techniques
• Develop business processes based on a Notation (BPMN)
• Design and develop business processes to be included in the BPM Lifecycle
• Use process improvement techniques for business transformation purposes

Participants:

• Business process analysts
• Process owners and specialists
• Quality management professionals
• Executives
• Managers
• Supervisors

Strategic Business Development Skills

Description:

Strategic business development course provides strategies and techniques up to ensure success in business development. The course provides the latest methods and tools in comprehending the market process, clients, gathering competitive information and classify it to achieve success.

Objectives:

• Understand the concepts of business strategy
• Gain the ability to look at the business with a critical eye 
• Get acquainted with the role of marketing
• Develop competitive intelligence
• Gain a better understanding of the strategy development and execution for business

Participants:

• Strategic planners
• Sales and Marketing professionals.
• Executives
• Managers
• Supervisors
•  

Executive Management Skills

Description:

This course provides attendees with practical tools and basic understanding to manage people and organizations effectively. They will gain the ability to understand their teams better and improve communication channels in order to lead smooth business development. Keeping and maintaining a high level of productivity and innovation in today’s changing business world necessitates being updated about management skills and techniques.

Objectives:

• Gain the ability to manage in spite of personal differences in working styles
• Gain the ability to use simple frameworks for planning, managing priorities and scheduling work
• Set effective and efficient goals and apply strategic communication and effective networking skills
• Develope positive interpersonal techniques to manage work effectively and properly
• Developing techniques to deal with organizational change

Participants:

• Executives
• Project managers
• Team leaders
• Supervisors
•  

Organizational Skills and Strategic Planning

Description:

The importance of good planning comes with challenging economic times or when managing and coordinating big team member’s participation in achieving a specific goal. This course explains the significance of proper and early planning in achieving personal and occupational goals and objectives.

Objectives:

• Gain the ability to enhance and develop organizational skills
• Learn effective time management skills
• Gain the ability and skills to answer difficult interview questions
• Design and prepare an effective strategic plan 

Participants:

• Project officers
• Project planners
• Project managers
• Team leaders

Leading the Organizational Change

Description:

This teaching program gives attendees special applications, frameworks, and techniques that shift the way they look at change and help them lead to behavioural change in their departments and companies. Organizational change and leading organizational change requires more than behaviour changes. It is directly related to the process of changing the work environment to support this change.

Objectives:

• Participate in building a company’s resilience
• Move from competing agendas to organizational alignment
• Look differently at change and be able to see the big picture of it
• Encourage creativity and flexibility concepts in problem-solving
• Use changes effectively to enhance organizational strategy
• Get the skill of seizing any new opportunities to the benefit of the company

Participants:

• HR Staff
• Organizational change and development professionals
• Managers
• Supervisors

Accountability in Workplace

Description:

In this course, attendees will be informed about how to foster an accountable workplace and environment and maintain accountability in their companies. Avoiding accountability and confrontation is not a healthy business practise for the employees (who knows well their performance isn’t good enough) as well as for managers (who suppose to be responsible for their employees).

Objectives:

• Clearly define and outline the expected outcomes, values and guidelines
• Gain enough power for managers to make decisions in their functional departments
• Assist in providing skills, coaching and training in addition to adequate resources for employees to get the job done

Participants:

• Executives
• Team members
• Supervisors
• Team managers

Creativity and Innovation Management

Description:

This course is a practical course prepared to assist leaders in enhancing their creative problem-solving skills. As part of the course, participants will develop strategies for introducing a new idea, get the approval for and implement it in the workplace. It helps them to prepare their teams to be more dynamic, pro-active, creative, and innovative units.

Objectives:

• Understand the importance of creativity in a project and how to apply it into multiple projects
• Develop new tools to successfully lead changes and drive them forward
• Define and explain the consequences of working in a project without creativity
• Encourage tools such as creative thinking, idea generation, and problem-solving within project team members 

Participants:

• Creativity and innovation management department managers
• Managers
• Executives
• Supervisors
• Team leaders and members

Strategic Planning, Development and Implementation

Description:

This course introduces strategic thinking and leadership concepts required by high-performance companies to ensure long term success. As part of this course, attendees will learn how to move from transactional management to transformational leadership. Real strategic management necessitates managers and leaders at all levels to develop the essential mindsets and attributes to transform the organization from its current way of thinking to the new strategic patterns.

Objectives:

• Explain and clarify internal and external forces for paradigm-shifting
• Plan and implement a strategic approach through a clear vision and strategic objectives
• Clarify the strength and capabilities of strategically agile and effective organizations
• Effectively prepare, motivate and lead the company, department or team towards the strategic vision

Participants:

• Project officers
• Project planners
• Team leaders
• Supervisors
• Managers

Management for Non-Managers

Description:

This course is prepared to give assistance to non-managers in enhance and increase their efficiency and performance to effectively participate in their companies. In today’s business world, there is a huge workload that requires effective management skills on different levels of a company. That is why management skills are professionally essential for everyone.

Objectives:

• Get a better understanding of the common attributes of leaders
• Enhance and raise motivation in others
• Master the skill of influence and learn how and when to use it
• Apply tools and techniques to build a professional network
• Develop and implement strategies and leadership plans.

Participants:

• Professional in non-managerial positions
• Employees and workers
• Anyone interested in management concepts and tools

Effective Office Management Techniques

Description:

Participants in this course will get assistance and knowledge to organize office work effectively. In the business world today, more assistants are required to carry on office management responsibilities, ranging from the day to day office activities up to leading a team of staff. This could be a challenging and demanding task considering the management of workload with other people’s unrealistic expectations of the workers while offering no help and assistance

Objectives:

• Implement decisive communication and problem-solving skills
• Use effective and efficient tools/ techniques to plan and manage workload and achieve objectives
• Get a good and clear understanding of the role and functional requirements of office manager
• Use different methods and approaches in dealing with the management, teams and individuals
• Develop and use a checklist of systems and procedures to ensure the smooth running of the office

Participants:

• Secretaries
• Office employees
• Supervisors
• Anyone who regularly takes on office management responsibilities
• Anyone working office management position

Effective Body Language

Description:

This course will educate attendees about how to read other’s emotions and opinions before they speak, and develop their emotional intelligence. Participants will know how to judge their own body language and find out what their general looks, posture and walking patterns tell people about themselves.

Objectives:

• Learn the proper time to use body language as an important means of communication
• Effectively use body language in increasing personal impact
• Enhance and improve personal presence and strengthen command over listeners
• Master the skill of using body language to build special relationship with others
• Master the skill of harmonizing body language and presented ideas to succeed in meetings
• Gain the skill of reading and interpreting other people’s body language signals
• Learn how to use body language effectively to ease tense situations and resolve conflicts

Participants:

• Public relations professionals
• Sales and marketing professionals
• Customer service representatives
• Anyone interested to improve his skills in this field

Public Relations and Communication Skills

Description:

The aim of this course is to master the creative skills to be applied in communication and public relations management. Today, public relations professionals are engaged in various sectors and environment (business, government and nonprofit organizations sectors).

Objectives:

• Get a better and clear understanding of the concepts of public relations
• Be familiar with the media and learn how to use it in the advertisement
• Master the skill of persuasive writing and produce attention capturing documents 

Participants:

• Public relations professionals
• Public speakers
• HR Officers
• Managers
• Supervisors

Non-Profit Organization Planning and Writing Proposals

Description:

This course targets civil society organizations, groups and activists. It assists them in developing and implementing project management and planning techniques. It also gives them valuable tools in drafting project proposals and presents the proposals to potential donors to ensure proper funding.

Objectives:

• Assist in the common vision creation process
• Get a clear and better understanding of projects planning and proposals writing techniques
• Participate in the application for financial support

Participants:

• Project managers
• Civil Society professionals and activists
• Executives
• Supervisors

Travel Management

Description:

This course targets corporate travel managers who are responsible for arranging and organizing all aspects and details of business and/or leisure travels in the company. This course will help them master the skills of planning, negotiating, budgeting, and establishing excellent communication channels with travel agencies to get the best prices and travel offers.

Objectives:

• Develop an excellent understanding of the business travel program management
• Learn and apply effective negotiation techniques to get the least costs and best travel offers
• Gain a better understanding of document refunding and voiding processes

Participants:

• Travel managers
• Travel agency managers
• Corporate sales managers
• Corporate travel buyers and procurement professionals
• Key account managers