Customer Relations & Marketing
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Content Marketing
Description: This course provides valuable insights into the process of developing attractive customer-oriented content to get the customer’s attention and interest. Content marketing course...
Marketing in Social Media
Description: This course will introduce new social media platforms. It provides an overview of the social media outlets, social media campaigns strategies, and the...
Strategic Marketing Management
Description: The goal of this course is to provide participants with the required knowledge to develop comprehensive and strategic marketing plans. It includes customer-oriented...
Customer Satisfaction Measurement
Description: This course stresses the importance of customer satisfaction measurements in business improvement and to determine how the product/service provided meet or exceed customer’s...
Service Management
Description: The objective of this course is to give a piece of detailed information about service management in relation to customer satisfaction, information technology,...
Customer Service Skills
Description: This course is prepared to assist participants with essential skills and tools to provide excellent customer care and services. It also helps participants...
Customer Profiling Techniques
Description: This course explains the process of customer profiling and its role in improving customer database and include new business opportunities. Participants in this...
Customer Relationship Management
Description: This course introduces CRM concepts and methods and explains how to effectively apply them to build long term relationship with customers, ensure the...
Effective Healthcare Marketing
Description: This course explains in details the successful healthcare marketing strategies and techniques. It describes how to use those techniques to preserve the brand...